by Will Wohler | Jul 28, 2025 | Client Experience
I recently had an experience that really brought home my passion for creating a memorable client experience and how Automation for Business can sometimes go too far. First, the backstory. It had been a couple of years since I went to see a movie in a large commercial...
by Will Wohler | Nov 22, 2024 | 17hats, Articles, Client Experience
A Client Management System, or Client Relationship Manager, is a vital tool for any solo entrepreneur. It has been the best thing that has happened to my business. So here are 3 favorite features of 17hats. *Post contains affiliate/referral links* Templates For years...