by Will Wohler | Nov 22, 2024 | 17hats, Articles, Client Experience
A Client Management System, or Client Relationship Manager, is a vital tool for any solo entrepreneur. It has been the best thing that has happened to my business. So here are 3 favorite features of 17hats. *Post contains affiliate/referral links* Templates For years...
by Will Wohler | Aug 20, 2024 | Articles, Productivity
What can you do right now to set your future self up for success? What will your future self thank your past self for when things get busy? These are questions I often ask myself when I have some unstructured time. A practice that has become a habit. When things get...
by Will Wohler | Mar 10, 2024 | Articles
What drives people to commit to working with someone or purchasing a product? Your process should be all about reducing friction for your customers. Make it easy to work with you. While there may be a lot for a lot of uncontrollable variables there are some things you...
by Will Wohler | Feb 11, 2024 | Articles
Selling is one of the hardest things you may have to do in your business. Why not let your client experience do the selling? If you are like me, you don’t want to be the used car salesman, or the cashier that has to ask everyone about opening up a credit card, in your...
by Will Wohler | Feb 4, 2024 | Articles, Client Journey
What is the difference between the Client Experience and the Client Journey? Let’s break it down Client Journey The client Journey is the steps or stages a client moves through when they work with you. Often through phases like “lead” “booking” right through the...
by Will Wohler | Jan 21, 2024 | Articles
“Until you professionalize your operation, its potential is limited. The amount of money you make and your ability to have a positive impact on the world will be limited.” The above is a nugget from Donald Miller’s “How to Grow Your Small...
